The Customer Service Supervisor is responsible for the overall supervision of the daily activities of the customer service department

Duties & Responsibilities:

-Supervise the daily activities of Customer Service Group Leaders and Coordinators.

-Help plan and monitor work flow and department coverage.

-Interact with Sales/Marketing personnel regarding current and future sales promotions.

-Measure productivity and develop best method processes.

-Work with group leaders to develop, implement and monitor proactive customer service programs, including increased out-bound calls, on-site visits, and new technology.

-Develop, implement and monitor recognition programs for customer service personnel.

-Perform other duties as assigned.

Basic Qualifications:

-Minimum 5 years of customer service/order processing experience (knowledge of our product line preferred).

-Minimum 3 years of supervisory experience.

-Bachelor’s degree or equivalent experience.

-Excellent communication skills, organizational, and analytical skills.

-Advanced PC skills, proficient in the use of Microsoft Excel and Word.

- Ability to extract data from the Chamberlain data warehouse or previous experience with this program.

 

 

Apply Online

Our Lab Technicians are responsible for analyzing testing requirements, interpreting and applying testing methods and procedures, and analyzing and reporting test results. They have a complete and thorough knowledge of our products and can optimize their performance of lab duties. They must also have a working knowledge of testing electromechanical devices.

Basic Qualifications:

- A minimum of 5 years of work experience is required with at least 3 years of experience in a test laboratory or engineering assistant position is required. 

- Post-secondary education (2-year college or trade school) particularly in electronics, engineering or a similar technical discipline is required, higher level technical education is a plus. 

- Experience with testing of RF systems, hardware testing (including ESD, EFT, Surge, FMEA, etc.) and embedded software testing is highly desirable.

- Experience conducting design validation testing of the mechanical, electronic, regulatory, environmental and functional performance of new products is highly desired.

Apply Online

Our Manager of Industrial Design is responsible for driving and coordinating design activities related to the development and implementation of new concepts and technologies for all Chamberlain Group division projects as assigned. The manager is responsible for increasing cross divisional knowledge of design methods and entrenching those methods within Chamberlain.

 

Duties and Responsibilities:

 

- Works closely with cross functional groups, the manager will drive design excellence that creates dynamic solutions.

 

- The position will support the development of business plans with the Advanced Development Director.

 

- Assists in staffing scheduling, coordination and planning of various projects.

 

Basic Qualifications:

 

- A minimum of 10 years of Industrial Design and New Product Development experience is required.

 

- Experience must have a core framework established in areas of design and product development in a related field.

 

- A minimum of a BSID or BAID is required, however depending on the amount of experience in design and development areas, and positions guidelines, an equivalent degree in areas such as Engineering or Graphic Design may be acceptable.

Apply Online

Our Regulatory Engineers participate in all engineering projects from the concept phase through introduction to manufacturing as well as monitor on-going compliance of products throughout production. Will participate as a “subject matter expert” on all project teams requiring regulatory work; both new product development and sustaining engineering.  Communication skills are critical to the responsibilities. This job requires significant interface with engineering, purchasing, manufacturing, marketing and regulatory agency personnel.

 

Basic Qualifications:

 

- A Bachelors degree in Engineering with a minimum of 5 years work experience in the area of regulatory testing and management of product regulatory approvals. 

 

- Good management skills and the ability to work with multiple project groups simultaneously, managing from 3-10 activities in any one period. 

 

- Experience with a stage gate or other 5 phase new product development process a plus.

Apply Online

As our Executive Assistant, you would be responsible for providing administrative support for the CEO including:

Perform clerical activities (correspondence, filing, phone coverage, faxing, copying, mail handling and schedule/travel management including corporate aircraft scheduling)

Coordinate deliverables to CEO, facilitating inter-departmental communications

Coordinate on-site and off-site executive meetings and events

Coordinate deliverables to the Chairman and Duchossois Industries, Inc.

Assist with board meeting preparation (five meetings annually)

Complete assigned project work as needed, including processing invoices and check requests and well as special company programs.

Maintaining supplies.

Basic Qualifications

-  5 to 7 years administrative assistant experience preferably at an executive level

-  Well organized and detail oriented

-  Excellent written and verbal communication skills

-  Strong proficiency in Word, Excel and PowerPoint – high comfort level with office technology, including audio/visual equipment

-  Ability to handle multiple, concurrent demands

-  Ability to work effectively in a team-oriented environment, including working occasional overtime

-  College degree or combination of college coursework and experience preferred

-  Ability and willingness to travel occasionally (approximately 3 times per year) preferred

 

 

 

 

Apply Online

As Senior Electrical Design Engineer, you would be responsible for design and development of relatively complex designs.  Decision making skills are necessary in order to investigate and implement designs and concepts through manufacturing completion. The ability to give and support presentations and recommendations to the upper level management is necessary along with the ability to resolve and implement corrective action steps when technical problems occur. 

 

The main duties include:

 - Design, perform worst case analysis, and debug analog and digital sections of a  product design.

- Write and debug microcontroller code used in the product design.  C and assembly language experience preferred.

- Generate circuit schematics and perform circuit simulation.

- Layout printed circuit boards for production using CAD and custom design rules.

- Debug radio frequency transmitter and receiver sections of a system.

- Support and guide engineers and technicians on lower levels with their day to day activities.

 

Basic Qualifications:

- A minimum of 5 years of engineering experience. 

- Experience must reflect a core framework established in areas of design and project development including firmware, hardware and software.  RF experience a plus. 

- A minimum of a BSEE or equivalent is required.  A MSEE or equivalent education may substitute for some of the experience.

Apply Online

The Project Manager plans and tracks all aspects of new product developments from concept to launch, maintains supervisory responsibility for the day-to-day activities of project team members, and accountability for their work. It is important that the candidate in this position has the ability to build relationships and communicate well. At this level, understanding technical concepts is important for assignments that are primarily major and platform projects. Although there is not direct reporting responsibility, the individual has input into the performance evaluations of project team members. The person in this position must possess general business skills, be financially minded, and able to plan, prioritize, and establish roadmaps for new products. The Project Manager is established as a recognized leader within the company and can be involved in strategic company tasks assigned by upper management.

Duties and Responsibilities:

- Plan and track new product development projects with accountability to upper level management.

- Conduct project team meetings.

- Make decisions on problem resolutions with very minimal guidance from functional management.

- Set up project scope definitions and prepares product requirement specifications.

- Prepare and deliver presentations to the senior management staff

- Analyze and recommend corrective action steps to senior management on significant engineering projects.

- Has additional project management responsibilities including budgeting, cost planning, and determination of manpower requirements for projects.

Basic Qualifications:

- The qualified candidate will have a minimum BA or BS degree, preferably in engineering, the physical sciences, business or marketing.

- A minimum of 10 years of project/program management or project engineering experience.

- A certificate or certification or project/program management, MS, PhD or MBA may substitute for up to 3 years of this experience.

- Experience with manufacturing of electro/mechanical products a must.

- Some travel required (10%).

Apply Online

As our Sr. Design Engineer, you would design and develop relatively complex designs. A significant amount of decision making is necessary in order to implement the designs into manufacturing. The individual in this position would perform presentations and recommendations to the upper level management. Responsibilities of this position may also include supporting and guiding engineers on lower levels with their day to day activities. The ability to resolve and implement corrective action steps when technical problems occur is necessary.

To be considered for this Mechanical Staff Engineer position, you must have:

 

• A BSME or MSME (advance degree from a top engineering school desirable) and 5+ years of demonstrated Mechanical Engineering experience.

3D solid modeling required, Pro-E highly preferred.

• High volume experience with a Manufacture or motorized products. Consumer appliance, electronic or automotive product experience a plus.

• Solid analytical skills (FEA, statistical analysis, DOE, DFMEA, failure analysis, troubleshooting, etc.)

• Motor and gear design along with plastics and sheet metal experience a must.

• Prefer experience preparing comprehensive design documentation packages for complete mechanical assemblies. Managing contract or offshore manufacturers a plus.

• Excellent skills in oral and written communications and team management.

• Flexibility for travel to Chamberlain businesses, as needed, based on project schedule requirements (approximately 10% travel). Includes international travel.

 

Apply Online

As Mechanical Staff Engineer, you would be responsible for planning and conducting complete engineering projects from concept to manufacturing completion.  You will perform conceptual idea development on complex mechanism and parts required for larger projects, project tracking, setting up and implementing major test programs, and presenting and reporting to management. 

Basic Qualifications:

- Must have BSME with at least 10 years experience in the core framework of design and product development in a related product category.  MSME from top engineering school preferred. 

- Must have motor and gear design experience supporting a high-volume manufacturing environment with working knowledge of regulatory requirements. 

- Packaging and offshore manufacturing experience a  plus. 

Apply Online

The Inside Sales Coordinator is responsible for the sale and support of the Professional Line Products.

* Develop a programmed system of communication with existing accounts

* Use the telephone to establish prospects, qualify leads, make sales presentations and close sales to new accounts.

* Work with Credit and Customer Service to assure smooth and timely handling of customer activities.

* Implement a sales plan.

* Coordinate the development of special projects and proposals.

The qualified candidate will have 1-3 years sales experience. Excellent communication skills. Bachelor’s degree or equivalent experience required. Ability to grow into a Field Sales position within 6-12 months. Travel and relocation is required.  Sales experience in trade and building materials industry a plus.

Apply Online